Privacy Statement
Last updated: January 2026
Olympic33 Australia ABN 601 217 770, Olympic33 New Zealand NZBN 9429039139122 and our related entities ("we," "us," or "our") are committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles, as well as the New Zealand Privacy Act 2020.
1. Information we collect
We collect personal information that is necessary for our business operations, including:
Contact Information
- Name, job title, and company
- Email address, phone number, and business address
- Professional contact details
Business Information
- Company name, ABN/ACN, or NZBN
- Industry sector and business size
- Technology requirements and preferences
Technical Information
- IP addresses and device information
- Website usage data and cookies
- Login credentials for our platforms
Financial Information (where applicable)
- Payment details for transactions
- Billing and invoicing information
2. How we collect information
We collect personal information through:
- Direct interactions (phone, email, in-person meetings)
- Our website forms and contact submissions
- Software demonstrations and trial sign-ups
- Events, webinars, and marketing activities
- Third-party sources (with your consent)
- Automated technologies (cookies and analytics)
3. How We Use Your Information
We use your personal information to:
- Provide our software products and services
- Communicate about your account and support requests
- Send product updates and relevant information
- Process payments and manage billing
- Improve our products and customer experience
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
We may share your information with:
- Our employees and contractors who need access to provide services
- Technology partners and service providers (cloud hosting, CRM systems)
- Professional advisors (legal, accounting, auditing)
- Regulatory authorities when required by law
- Third parties with your explicit consent
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Secure data encryption
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
6. Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Comply with legal requirements (minimum 7 years for financial records)
- Resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or outdated information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint about our privacy practices
8. Data Retention
As a software company, we may transfer data internationally for:
- Cloud storage and processing
- Global support services
- Collaboration with international partners
We ensure appropriate safeguards are in place for all international transfers.
9. Cookies and Tracking
Our website uses cookies to:
- Improve user experience
- Analyse website performance
- Provide targeted content
You can manage cookie preferences through your browser settings.
10. Updates to This Statement
We may update this Privacy Statement periodically. We will notify you of material changes by posting the updated statement on our website and updating the "Last Updated" date.
11. Contact Us
Olympic33
Email: gavinm@olympic33.com
Phone: +61 4 8828 4514
Address: Level 10, 56 Cawley Street, Ellerslie, Auckland 1051
For privacy complaints, you may also contact:
- Australia: Office of the Australian Information Commissioner (www.oaic.gov.au)
- New Zealand: Office of the Privacy Commissioner (www.privacy.org.nz)
