Microsoft Dynamics
365 Customer Engagement
Provide your sales team with the essential information to manage the entire sales cycle, from lead capture to closing deals. Microsoft Dynamics 365 Sales centralizes client data and, when combined with business intelligence, offers actionable insights to ensure a seamless, responsive, and personalised sales experience.
Enhance customer experiences with Microsoft Dynamics 365 Customer Insights. Unify data sources and predict customer intent to drive action with real-time journeys, AI-driven channel selection, and automated lead nurturing. Utilise Copilot for quicker insights, streamlined targeting, and effortless content customisation.
Boost your field service delivery with predictive maintenance and connected data insights. Microsoft Dynamics 365 Field Service enables rapid response with comprehensive visibility into service history, assets, maintenance records, SLAs, and more. Equip your technicians with the right tools at the right time to ensure proactive service.
Enable your teams to deliver omni-channel engagement and resolve queries quickly. Microsoft Dynamics 365 Customer Service allows businesses to provide faster, client-centric support with comprehensive visibility into operations and performance through user-friendly dashboards and detailed analysis reports.
Choose one, a few, or all. Dynamics 365 applications are designed to integrate seamlessly with each other and your existing systems, providing a comprehensive solution that connects your entire business. This ensures you stay connected with every customer.
- Akos, GM IMT, QLS.
